525 Broad Street Story City, IA 50248  Local: (515) 733-2760
Customer Reviews
STORY CITY FLORAL & GARDEN
Local Story City, IA florist
Average Customer Rating: 4.9 of 5 stars. (66 reviews)
Date: Sep 01, 2017
Name:

State/Province: MD

Easy to order and great customer service. She called to make sure a name was spelled correctly on the card. Thanks!
Date: Jul 17, 2017
Name:

State/Province: IA

Great floral shop. Everything they put together looks wonderful and stays fresh for a couple weeks. Staff is very friendly and helpful. Highly recommend!!!
Monica's Reply:
Date: Jul 17, 2017, 9:55 am

Thank you!
Date: Jun 18, 2017
Name:

State/Province: IA

the flowers were beautiful but definitely had a strong order. our allergies did not respond, thank goodness. received them Thurs. and today--Sun. still look good. Doradene Thompson
Monica's Reply:
Date: Jun 19, 2017, 3:51 pm

So glad to hear you are enjoying your bouquet. We were ask to add pink flowers with a fragrance to your anniversary bouquet, so we are happy to hear this fragrance didn't upset your allergies. Hope you had a wonderful anniversary!
Date: May 25, 2017
Name:

State/Province: IA

Great. Recipient loved the arrangement and commented on how long the blooms lasted.
Monica's Reply:
Date: May 25, 2017, 9:00 am

Thanks so much for your order and review. So glad to hear she loved them!
Date: May 03, 2017
Name:

State/Province: IA

Thank you for your professional services
Monica's Reply:
Date: May 03, 2017, 8:25 am

Thanks John! Since we knew the recipient of your order we tried to match her style for use in the home. We hope she is enjoying her plant in a vintage style container. Thanks so much for your business and review.
Date: Apr 25, 2017
Name:

State/Province: IA

Was pleased with all over service, you were out of Gerber daisies but used roses that opened and were beautiful! However when I was able see the bouquet I sent to my daughter a few days later (Sat. AM) I was a little disappointed to see that the purple iris flowers had all died already and for the price did not feel bouquet as full as I'd expected from picture on web sight.
Monica's Reply:
Date: Apr 25, 2017, 8:43 am

Thank you for your review. We are pleased to hear you were happy with our service. We try very hard to replicate the order exactly as shown on the website, but when the order is placed for same day delivery sometimes substitutions are required. For home and office delivery we design our bouquets all the way around, while the online photos show you ALL the flowers facing the front. We are known for long lasting bouquets, but some flowers just don't last as long as others. Any spring bulb flower like iris, tulips, daffodils, are short lived in comparison to other flowers like classic daisies.
Date: Apr 24, 2017
Name:

State/Province: IA

They always, and I mean always make the prettiest arrangements and have the best customer service!!!
Monica's Reply:
Date: Apr 24, 2017, 11:06 am

Thank you! We appreciate your business and kind review.
Date: Apr 10, 2017
Name:

State/Province: IA

Cut flower arrangement is beautiful and looks fresh several days after delivery.
Monica's Reply:
Date: Apr 10, 2017, 9:49 am

Thanks Shirley! We are glad to hear you are enjoying them!
Date: Apr 08, 2017
Name:

State/Province: IA

Plant is healthy and pretty. Thank you! I sent a picture to our families.
Date: Feb 10, 2017
Name:

State/Province: IA

My boyfriend's grandma loved the flowers I ordered for her 99th birthday! She was all smiles! Thank you for delivering to her retirement home and for helping make her big day even more special!
Monica's Reply:
Date: Feb 10, 2017, 2:46 pm

Thanks for your order and review! We appreciate both!!
Date: Jan 17, 2017
Name:

State/Province: IA

Wanting to send flowers for my aunt's funeral, I found your name. I couldn't have been more pleased! Your website was easy to navigate, selections were awesome, and service excellent, as was delivery notification. Thank you.
Monica's Reply:
Date: Jan 17, 2017, 12:24 pm

Thank you so much for your order and review! We appreciate your feedback very much.
Date: Jan 05, 2017
Name:

State/Province: CO

I saw a picture of the flowers and they were great. My grandmother was very happy with them!
Monica's Reply:
Date: Jan 05, 2017, 10:48 am

Thanks so much for your order and review! We appreciate your feedback.
Date: Dec 25, 2016
Name:

State/Province: IA

Always great service and beautiful flowers!
Monica's Reply:
Date: Dec 25, 2016, 10:33 am

Thank you! We appreciate your business and review.
Date: Dec 21, 2016
Name:

State/Province: SD

Thank you!
Date: Dec 05, 2016
Name:

State/Province: IA

I was having a very scatterbrained day and forgot to tell my 11 year old happy birthday that morning! I even forgot my phone so I couldn't call or text! 9:30 am I placed my floral order to be delivered to the school. By 12:30 I received a very nice, personal message informing me of delivery! Very fast and friendly service!
Monica's Reply:
Date: Dec 05, 2016, 2:58 pm

Thanks so much! We hope the roses and cookies made her day!
Date: Nov 17, 2016
Name:

State/Province: AZ

Delivered on time. No issues.
Date: Jul 15, 2016
Name:

State/Province: NC

I highly recommend them. Even though I ordered on the net they called me when they had to make a change - it was perfect.
Monica's Reply:
Date: Jul 15, 2016, 9:40 am

Thanks Sandra! We appreciate your understanding that we needed to make a substitution. It is difficult for us to have every flower in every color available every day, but we do our best to make the arrangement as close to as shown as possible. We appreciate your business!!
Date: Jun 27, 2016
Name:

State/Province: IA

The plant was beautiful. The recipient was very happy with it. Thank you so much!
Monica's Reply:
Date: Jun 28, 2016, 9:35 am

Thank you! We are so happy you were pleased.
Date: Jun 10, 2016
Name:

State/Province: OH

Very pleasant to work with and very accommodating!! Flowers are always fresh and beautiful!
Monica's Reply:
Date: Jun 10, 2016, 5:26 pm

Thank you Michele! We appreciate your feedback and business.
Date: May 27, 2016
Name:

State/Province: IA

I placed a last-minute order online early in the morning, and it was delivered by noon that day. That's awesome for people who need a quick yet nicely arranged bouquet.
Monica's Reply:
Date: May 27, 2016, 9:30 am

Thank you Tom!
Date: May 11, 2016
Name:

State/Province: IA

Beautiful arrangements that maintain their freshness for a very extended time!
Monica's Reply:
Date: May 11, 2016, 11:16 am

Thank you!
Date: Apr 07, 2016
Name:

State/Province: IA

Very satisfied! Arrangement was beautiful!
Monica's Reply:
Date: Apr 07, 2016, 2:52 pm

Thank you! We appreciate your business!
Date: Apr 04, 2016
Name:

State/Province: CO

The service was amazing! I ordered the flowers all the way from CA. The time zones are 2 hours apart and what I thought was early was late IA. They delivered the flowers same day and made a beautiful display! Thank you!
Monica's Reply:
Date: Apr 04, 2016, 11:17 am

Thanks Katlyn! So happy you were pleased with the arrangement we delivered for you! We appreciate your business.
Date: Mar 17, 2016
Name:

State/Province: IA

I really appreciated the ease of your web site. I could do it all on line, knew the prices and saw the pictures. I wish I could do this in my own hometown or other places when I need to send flowers. A big thumbs up!
Date: Feb 26, 2016
Name:

State/Province: IA

The bouquet my daughter received looked nothing like the bouquet in the picture. I was pretty disappointed.
Monica's Reply:
Date: Feb 26, 2016, 11:16 am

Janelle, We are surprised and sorry to hear that you were disappointed in the arrangement that we delivered for you. We delivered 6 pink roses with purple statice and ferns in a clear vase as shown in the photo. Please keep in mind it was shown in the photo at $50 and you ordered it at $40. We did not reduce the quantity of roses, but did have less filler to work with.
Date: Feb 10, 2016
Name:

State/Province: IA

The bouquet of flowers I ordered for my mom's birthday was beautiful and the candy was delicious! Delivery was prompt and friendly! Thank you!
Monica's Reply:
Date: Feb 10, 2016, 12:15 pm

We are so glad you were pleased! Thanks so much for your business and review.
Date: Jan 30, 2016
Name:

State/Province: IA

Bouquet was absolutely beautiful Monica! I received many comments about it's design someone actually took a picture to remember it so you might be making another someday! Thanks and I am glad you serve Story City and area!!
Date: Dec 09, 2015
Name:

State/Province: OH

Mom really appreciated you lovely work
Date: Dec 09, 2015
Name:

State/Province: OR

Polit, professional. All around great experience.
Date: Nov 10, 2015
Name:

State/Province: IA

I was very pleased with the service, and my aunt was delighted with the arrangement!
Monica's Reply:
Date: Nov 10, 2015, 4:14 pm

Thank you for your feedback. We appreciate your business.
Date: Sep 13, 2015
Name:

State/Province: IA

The flower arrangement was beautiful.
Date: Sep 04, 2015
Name:

State/Province: CA

Everything was wonderful!!
Monica's Reply:
Date: Sep 04, 2015, 10:30 am

Thank you!
Date: Jun 08, 2015
Name:

State/Province: IA

Your service, as always, was great. Delivery was totally timely and the bouquet is fresh and beautiful AND in a lovely vase. Thanks Monica!!
Date: May 11, 2015
Name:

State/Province: IA

Beautiful arrangement!
Date: Apr 11, 2015
Name:

State/Province: IA

Wonderful. Excellent choices. Delivered on time. I will do it again when needed
Date: Mar 16, 2015
Name:

State/Province: NE

Jane sent us a picture of the plant that you delivered to her. It was awesome, and looked just like the picture you had on your website. Thank you very much for being on time with it also.
Date: Mar 04, 2015
Name:

State/Province: TX

My boyfriend is in Story City on our one year anniversary. It was a joy working with you all to come up with the perfect plant and balloon. He loved them both! Thank you so much for helping me make this a memorable occasion.
Monica's Reply:
Date: Mar 04, 2015, 12:21 pm

Thank you! So glad to hear he liked his special delivery.
Date: Mar 03, 2015
Name:

State/Province: IA

Brilliant!! They do amazing arrangements!! Lovely Ladies!! Keep up the good work. Will recommend highly!!
Monica's Reply:
Date: Mar 04, 2015, 12:24 pm

Thank you so much for your business and review. We appreciate both!
Date: Mar 01, 2015
Name:

State/Province: IA

Flowers stayed alive looking great for well over a week!
Monica's Reply:
Date: Mar 04, 2015, 12:26 pm

So glad you were happy with your Valentine roses! Thanks for your review!
Date: Dec 04, 2014
Name:

State/Province: IA

I received three roses (for a three year anniversary). I was VERY pleased with the arrangement as it was in no way "skimpy." There was a plentiful array of greens in the arrangement to fill it out and make it look gorgeous! Thank you!!!
Date: Sep 26, 2014
Name:

State/Province: MS

Very satisfied with my order and would recommend!
Date: Sep 19, 2014
Name:

State/Province: IA

I couldn't be happier with the level of service provided to me from Monica and her team at Story City Floral and Garden. In a smaller community it is wonderful to have a local flower shop with personable people with great experience in the industry. Will be doing business with Story City Floral for years to come!
Monica's Reply:
Date: Sep 19, 2014, 1:31 pm

Thanks Melissa. We appreciate your business and review.
Melissa Hall's Reply:
Date: Sep 19, 2014, 1:38 pm

I should add that the flower quality is as great as the customer service! I've never had flowers last as long as the flowers I've gotten from Story City Floral and Garden! 5+ stars!
Date: Sep 01, 2014
Name:

State/Province: CA

The bouquet was pretty but there were a lot of substitutions from the photo. It would be good to adjust the price if you do this.
Monica's Reply:
Date: Sep 04, 2014, 2:27 pm

Thanks for your order and review. We do our best to reproduce the bouquet as close as possible. For this order we had 3 of 4 flowers shown in the correct color (gerbera, stock & alstromeria) but did substitute the spray roses. Due to price fluctuation on flowers our online store prices reflect the higher price we may face due to availability. We were able to add more flowers to the bouquet (rather than 3 stems of stock shown we used 5, etc). Every order is filled to the full value, we have no way of refunding part of an order without cancelling the entire order. We appreciate your business.
Date: Jun 12, 2014
Name:

State/Province: IA

Date: Apr 04, 2014
Name:

State/Province: IA

My flowers were beautiful! So bright and spring like! :)
Date: Mar 25, 2014
Name:

State/Province: IA

Great service and communication. Delivered fast. Beautiful arrangement!
Date: Feb 18, 2014
Name:

State/Province: IA

Thank you Monica for personally checking up on the order! Your floral shop is such a great addition to our main street!
Date: Feb 03, 2014
Name:

State/Province: IA

Your flowers looked perfect from the picture my daughter in law sent me. Just what I wanted for her. I appreciated the email I got from you telling me they were delivered. It was easy and local, which I prefer, especially since the delivery was in the country.
Date: Jan 23, 2014
Name:

State/Province: TX

I've used their website several times to order flowers and have always had great customer service. You can order from the beautiful arrangements pictured or telephone the store and design your own arrangement. My mother said the flowers were beautiful when they were delivered and the delivery person was very helpful giving her tips on caring for the flowers so they would remain nice for several days. The sweet delivery person even took a letter to the mailbox for my mom who had a broken leg!
Date: Jan 07, 2014
Name:

State/Province: GA

Story City Floral has always been a great resource for me as an out of town customer. Their service is fast and friendly and their products are always loved by their recipients.
Date: Dec 28, 2013
Name:

State/Province: IA

The arrangement was and still is beautiful. Thanks
Date: Oct 23, 2013
Name:

State/Province: IA

Ordering flowers from Norway was very easy, and I appreciated the email answer given to explain the best way to do it.
Date: Oct 07, 2013
Name:

State/Province: IA

Easy ordering and prompt delivery.
Date: Sep 16, 2013
Name:

State/Province: NE

My mother was very plaesedd with the wonderful flowers. Thank you
Date: Jun 11, 2013
Name:

State/Province: IA

Date: Jun 03, 2013
Name:

State/Province: MN

Great service. Were able to do a same day service on an wonderful arrangement. Thanks!
Date: May 27, 2013
Name:

State/Province: MO

My mom loved the beautiful arrangement and said it remained gorgeous for many days. Very easy to pick an arrangement that I knew she would love. I will definitely order again.
Date: May 23, 2013
Name:

State/Province: TX

Date: May 20, 2013
Name:

State/Province: IA

You delivered the same day the order was placed! Amazing and very friendly & helplful. THANKS!!
Date: May 16, 2013
Name:

State/Province: AZ

They were great. Caught my delivery date mistake and contacted me to confirm. My mother-in-law said the flowers were beautiful. Thanks so much.
Date: May 10, 2013
Name:

State/Province: WA

The flowers were fresh and gorgeous and the service was excellent.
Date: May 06, 2013
Name:

State/Province: IA

I didn't get to see the arrangement. I know it was delivered as I wanted. The charge was reasonable. You did what I needed when I needed it.
Date: Apr 09, 2013
Name:

State/Province: MO

They were so nice and wonderful!!
Date: Jan 24, 2013
Name:

State/Province: IA

Stunning arrangement that still looks beautiful!
Date: Nov 29, 2012
Name:

State/Province: PA

The flower arrangement was beautiful and delivered on the date requested. Thank you for your good service.
Date: Nov 13, 2012
Name:

State/Province: IA

Very lovely !
Flower Delivery To Story City, IA
See Delivery Areas